Trash and Recycling
Related Issues or Requests

Customer Service Center
855-354-5623
TorranceCA@myUtilityDirect.com

Set up Service 

City of Torrance businesses, including multi-family property owners/managers, can choose any of the licensed solid waste private haulers to work with. Businesses can negotiate service level, frequency of pickup, and cost. Contracts are not required by the City. 

Tips for Setting up Service

• Obtain multiple bids and negotiate:  The City does not set rates for commercial service. Cost, number and size of container, frequency of pickup and days of collection are all negotiable. However, per City code, businesses must arrange for adequate collection of services, including refuse, recycling, and organics.

• Contracts are not required: The City does not require businesses to enter into a contract with private solid waste hauler. If you choose to sign a contract for service, read the details; it may be difficult to change your levels or cost of service during the duration of your contract.

• Containers are provided by private hauler. Carts and other external containers for trash, recycling, and organics collection will be provided by your private solid waste hauler. They are required to label all external containers with stickers that clearly identify the items that can go inside. 

• Recycling is required: Nearly all Torrance businesses are required to recycle paper, plastic, metal, glass bottles and jars. Please reach out to your provide solid waste hauler to confirm materials accepted and other outreach and educational material. 

• Organics Collection is required: Nearly all Torrance businesses are required to separate their food scraps, yard waste, and food-soiled paper into a green organics collection cart. All private solid waste haulers are required to provide service for recycling and organics collection. Please reach out to your waste hauler for outreach and educational material for your specific business needs.

• Reuse options: To exchange materials for reuse, contact one of these free, online material exchanges:
  • California Materials Exchange (CALMAX), a Statewide listing
  • Los Angeles County Material Exchange (LACoMAX)
  • Freecycle, a worldwide materials exchange with a Torrance chapter.

References to specific businesses are not an endorsement by the City. All information is subject to change.

 *The city is  allowed, by code, to provide trash and recycling services to 3 and 4 units multi-family homes if they are in areas already serviced by the City. If you're interested in receiving City service, call Public Works to see if you qualify at (310) 781-6900.

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