Starting December 14, 2022, the City of Torrance has partnered with Alarm Program Systems, LLC/CitySupport to manage the alarm program. APS will be responsible for alarm permit registrations and false alarm billings. APS will continue to provide the same level of excellent customer service to our residents, businesses, and government entities. Ultimately, the goal of all alarm system programs is to reduce false alarms within the community. APS supplies educational tools to aid in the maintenance and operation of your alarm system to reduce those unnecessary calls for service. 

If your business or home has an alarm system installed you will be required to obtain an Alarm System Permit.

To register for an alarm permit, renew or make a payment for false alarm fees click here

To mail a payment:

Torrance Alarm Program

Dept LA 25484

Pasadena, CA 91185

To access the current alarm permit and false alarm *fee information go to the Master Fee Schedule on the Finance Department, Revenue Division webpage. 

In 1989, the Torrance City Council enacted an ordinance, Section 38.1.3 TMC, requiring all residences and business having alarm systems to obtain a permit for the alarm system.

SECTION 38.1.3. PERMIT REQUIRED

• A) No person shall install or have installed or maintain on any premises under his control an alarm system without first applying for and obtaining an alarm system permit therefore in accordance with the provisions of this Chapter.
• B) No alarm system installer or alarm company shall install an alarm system unless a permit under this Chapter has been issued and remains in force for the location. In order to obtain a permit a fee must be paid.

The Ordinance also provides a section that states "No alarm system permit fee shall be charged for issuance of a permit where the applicant is sixty-five (65) years of age, or older, or physically disabled and who resides at the location for which
the permit is requested."

Under the updated ordinance all businesses and residences within the City of Torrance which have a burglary, robbery or other alarm system installed must obtain a permit. This alarm permit fee is good for a period of one year. On the anniversary of the issuance of the alarm permit, the home or business owner will be billed for an alarm permit renewal fee*. If you change locations and install another alarm system, you must obtain a new permit.

The City Council included a false alarm fee schedule in the ordinance, 38.4.2 TMC, for fines to be charged for responses to false alarms. The ordinance provides three (3) free responses, by the Torrance Police Department, to false burglary alarms in a calendar year. Beginning with the fourth (4) false burglary alarm in a calendar year, and every false burglary alarm after that, a fee* will be assessed for police response. The ordinance also states that there will be no free responses to false robbery alarms (this section also covers panic and duress alarms). Each and every robbery, panic or duress alarm that is false will be assessed a fee* for police response.

Questions and Permit Support:

Alarm Program Systems/CitySupport

Website:                               https://torranceca.citysupport.org  

Phone:                                  (888) 865-9770

Monday - Friday 8:00 AM to 5:00 PM PT

Email:                                    torranceca@citysupport.org 

Mailing Address:              Torrance Alarm Program

                                                Dept LA 25484

                                                Pasadena, CA 91185-5484

NOTE: Fees are subject to change

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